Delete account

Last updated: September 29, 2026 · Version française (référence)
Courtesy translation. This English version is provided for convenience only. The French version is the legally authoritative text and prevails in case of any discrepancy.

This page explains how to delete your account and your data on Project Alpha, an app published by Project Alpha (Switzerland), available on Google Play. Two methods are available: directly from the app, or without the app by contacting us by email.

Active Premium subscription? Cancel it in Google Play first. Deleting your Project Alpha account does not cancel your subscription: Google Play would keep charging you. Before deleting your account, open Google Play › Payments & subscriptions › Subscriptions, select Project Alpha and tap Cancel subscription. The app also shows this warning, with a direct link, when you delete your account.

1. Delete your account from the app

  1. Open the Project Alpha app and sign in to your account.
  2. Go to Settings (icon at the top of the home screen).
  3. Scroll down to Delete account and tap it.
  4. Confirm once that you want to delete your account.
  5. Confirm your identity according to your sign-in method: password, Google re-sign-in, Apple re-sign-in, or an SMS code.
  6. Tap Delete permanently.

Deletion is immediate once confirmed.

2. Request deletion without the app

If you no longer have access to the app (lost phone, app uninstalled, locked account…), you can request account deletion by email:

Processing time. Deletions performed from the app are immediate. A request sent by email is processed within 30 days at most after we verify your identity; you receive a confirmation email once deletion is complete.

3. Data deleted

Deleting your account (from the app or by email) permanently erases:

4. Data that may be retained, and for how long

5. Contact

For any question about deleting your account, write to us at support.projectalpha@gmail.com. See also our privacy policy for the full details of how your data is processed.